UPDATE :: HEROES GOES TO SHIPPING ONLY STARTING MARCH 26, 2020

March 23, 2020 at 6:54 pm By:

CURB-SIDE-PICKUP-UPDATE

UPDATE: TUESDAY, MARCH 24 – 6PM

Greetings To ALL Our Reserve And Regular Customers,

After much deliberation and careful consideration for the safety of our customers and our staff, Heroes Aren’t Hard to Find has made the decision to convert to SHIPPING ONLY beginning Thursday, March 26. We will be on a SHIP-ONLY basis until at least April 15, 2020 as we adhere to the Mecklenburg County safety regulations.

CURB-SIDE PICK UP ENDS ON
WEDNESDAY, MARCH 25 at 6PM

Our Hours Wednesday, March 25 are 10am-6pm
PLEASE CALL AHEAD 704-375-7462 or email us at: heroesarenthardtofind@gmail.com to schedule pick-up

WE CAN STILL SHIP RESERVE BAGS, COMICS, BOOKS & MORE!

You can send emails to request items, arrange shipping and more at any time: heroesarenthardtofind@gmail.com 

We understand that everyone’s lives and budgets are being turned upside-down and inside-out at this time. 

20PRCNTDISCIn an effort to continue paying our own employees, and to ease the financial commitment of keeping up with your weekly subscriptions, we are offering our RESERVE CUSTOMERS a 20% DISCOUNT on orders!

We are happy to ship reserve bags during this time! All orders over $50 will receive FREE SHIPPING, and any order under $50 will ship for a flat $5 fee!
If you are concerned about the financial hardship of maintaining your Reserve Bag at this time, please send an email to heroesarenthardtofind@gmail.com and we can put your bag on hold*.
(*Putting your reserve bag on HOLD means that we will keep the items that are CURRENTLY in your bag, but will not add anything until you contact us to remove the hold.)

New Releases for THIS WEEK (March 25) are out NOW!

Curb-Side pick-up will be available tomorrow, March 25, from 10am-6pm.

After this week, New Releases will be suspended until further notice per our distributer, Diamond Comics.

In the meantime we have a large stock of comics, back issues, trades, hard-covers and comic-supplies available! We can assist you with recommendations for new titles to try, digging for back-issues, and more! If you have a want-list of comics, now would be a great time for us to look through our warehouse to fill in the gaps in your collection! We will post stories and items on our Instagram and Facebook pages regularly during this time, so if you don’t already follow us on those platforms, there is no time like to present to follow us!

————————-

 

CURB-SIDE PICK-UP & SHIPPING INFORMATION:

CURB-SIDE-PICKUP-MANNIONART BY STEVE MANNION

CURB-SIDE PICK-UP for MARCH 25, 2020:

  1. Please call our store at 704-375-7462, or email us at heroesarenthardtofind@gmail.com with a want-list of books you would like us to package up for you.
    You can find the past 5 weeks of New Releases on our website here: http://www.heroesonline.com/new-releases/
  2. You can also arrange to pick up comic-collecting supplies (ie: Comic Boxes, Bags, Boards, etc) with Curb-Side Pick-Up!
    You can find our supply options listed here: http://www.heroesonline.com/supplies/
  3. We will total up your order ahead of time (+ tax) and you can pay the total by cash or card when you arrive. 
    If you would prefer to fill out a Credit Card Authorization Form in advance, you can either email the completed form back to heroesarenthardtofind@gmail.com, or bring it with you when you stop by. 
  4. FOR PICK-UP, there is a gray gravel driveway along the side of our building. Please pull into this driveway and call us when you have arrived. We will bring your books to your car in a clean Heroes bag and hand them off to you.
  5. Curb-Side is ONLY AVAILABLE THROUGH MARCH 25, 2020. After March 25, our only option is to SHIP until April 16, 2020.

 

SHIPPING:

During this time we are happy to SHIP items to anyone who would like make those arrangements in advance.
We will need you to help us organize the following:

  1. Please call our store at 704-375-7462 between the hours of 10am-6pm, or email us at heroesarenthardtofind@gmail.com with a list of books you would like us to ship to you.
    You can find the past 5 weeks of New Releases on our website here: http://www.heroesonline.com/new-releases/, if you need recommendations!
  2. If you would like to order comic-collecting supplies (ie: Comic Boxes, Bags, Boards, etc) to have shipped, we can do that too! In order to SHIP supplies, comic storage boxes MUST be ordered in bundles of at LEAST 10. Bags and boards can be ordered in any quantity. Supplies are subject to shipping freight and do not qualify for free shipping. You can find our supply options listed here: http://www.heroesonline.com/supplies/
  3. Orders of $50.00 or more SHIP FOR FREE (excludes supply orders).
  4. Orders under $50.00 ship for a flat $5.00 fee.
  5. We will need a Credit Card in order to process payment and shipping. You can download a Credit Card Authorization Form here.
  6. If you would prefer to make payment via PayPal, we can arrange that as well. Please call or email for details.
  7. Please make sure that we have your complete and correct shipping address.
  8. We will fulfill and ship requests as quickly, safely and efficiently as possible. We appreciate your patience while we prepare orders.

HAHTF---Credit-Card-Authorization-Form

RESERVE LIST/SUBSCRIPTION:

If you would like to set up a weekly subscription with us at this time, you may do so by completing a Reserve Form!
We will pull any titles that you request whenever they are published, be it weekly, monthly, etc. We ask that you collect your subscription at least once a month, and you can cancel your subscription at any time. You can also arrange to have your subscription shipped.
If you have at least ten titles on your subscription you will qualify for our 10% subscriber discount!
NOTE: After this week’s new titles, NEW comic shipments will be suspended until further notice.

Reserve-Form

The list of titles on our reserve form is a generic listing of titles that are available in our store. It in no way reflects ALL the titles that we stock, or those that we can order. If a title you would like to subscribe to is not on the list, please send an email and let us know which titles you would like to add! Subscriptions can be altered at any time, just send an email or call our shop! 

 

DOING OUR BEST:

We care about the well-being of ALL of our customers and staff and are doing everything in our power to keep everyone safe and healthy during this time.
We will continue to fulfill orders, and supply wish-lists in the meantime with the following precautions being taken by our staff:

  1. Even though we are not open to the public, we are still disinfecting surfaces several times an hour with antibacterial wipes and sprays.
  2. We have hand sanitizer on-hand and our employees sanitize and wash their hands as frequently as possible with hot water and antibacterial soap.
  3. Any staff member who has a cough, sniffle, temperature, or is feeling generally unwell, will stay home and avoid contact with others.
  4. We are reviewing CDC recommendations daily and will adjust any procedures as necessary.

**During this time the amount of product we order for stock may be adjusted to meet demand.**
Once regular shipments resume, we will continue to order enough product to cover our subscribers and any requests made in advance. If we are out of a title you are looking for, we may be able to order those items. Please let us know if you are missing a title you wanted to pick up. If you are aware of a title that will be coming out over the next several weeks/months that you would like to reserve, we ask that you please request those items in advance if possible so that we might have the best opportunity to fulfill your want-list.
Previews orders are also an excellent way to let us know what upcoming titles you would like to purchase in the months to come.

We hope you are all staying well, and taking care of yourselves. Please be kind to one another. Look after each other, your family, friends and neighbors. We will get through this, and we look forward to seeing you all again VERY SOON!

– Your Friends at HEROES AREN’T HARD TO FIND

Spock-Says-Wash-Yo-Hands

Share

Filed Under: DISCUSS, Heroes Aren't Hard To Find, Looking Ahead, NEWS, Now Read This!, Uncategorized

  • www.flickr.com