SPECIAL UPDATE TO OUR CUSTOMERS :: March 16, 2020

March 16, 2020 at 7:29 pm By:

To ALL Our Valued Customers, An Update From Your Friends At…

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Heroes Aren’t Hard to Find recognizes the ongoing concerns regarding the spread and containment of the COVID-19 virus, the need for Social Distancing, and the struggle of a possible quarantine.

We care about the well-being of ALL of our customers and staff, and we are doing everything in our power to keep everyone safe and healthy during this time. We plan to remain open regular business hours, unless instructed otherwise, with the following precautions being taken by our staff:

  1. We are disinfecting surfaces several times an hour with antibacterial wipes and sprays, focusing on particularly high-contact areas such as: countertops, door knobs, credit-card machines, telephones and shelving facades.
  2. We have hand sanitizer on-hand and our employees sanitize their hands after every transaction. We will be washing our hands as frequently as possible with hot water and antibacterial soap.
  3. Any staff member who has a cough, sniffle, temperature, or is feeling generally unwell, will stay home and avoid contact with others.
  4. We are reviewing CDC recommendations daily and will adjust any procedures as necessary.
  5. During this time we will offer the option of curb-side pick-up for anyone who would like to arrange this in advance.
    You can use this service to buy comic-books, trades and comic-book supplies like bags, boards and boxes! We ask that you please contact our store at 704-375-7462 to discuss options. You can arrange payment via Credit, Debit, or PayPal in advance.

 

We know that venturing out may not be an option for many of you at this time…

During this time, if you would like to have your subscription or any comic books or trades SHIPPED to you, we are more than happy to oblige!
Please call our store at 704-375-7462 or send an email to [email protected] and/or [email protected] to arrange shipping and to discuss payment options. Please note that books will be shipped as quickly as possible, and your patience is appreciated.

If you are feeling unwell, we ask that you please stay home and self-isolate to decrease the potential for spreading illness to others at this time.

REGARDING UPCOMING EVENTS:

  1. FREE COMIC BOOK DAY – May 2nd: We will play this one by ear and will adhere to any recommendations from the CDC, and State and Local government. We will keep you up-to-date on ANY developments!
  2. HEROESCON 2020 – June 19-21: Our current plans are for our 2020 show to proceed as scheduled on June 19-21. We will monitor events closely and take every precaution necessary to ensure the health and safety of ALL our Guests and Attendees. We will adhere to any and all CDC protocols and make any adjustments necessary. Keep us on your calendar for June 19-21 until further notice!

 

In the meantime, please be kind to one another. Look after each other, your family, friends and neighbors.
We will get through this, and we look forward to seeing you all again VERY SOON!

– Your Friends at HEROES AREN’T HARD TO FIND

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The following are basic precautions recommended by the CDC:

  1. Clean your hands often. Wash with soap and water for at least 20 seconds, especially after being in a public place, blowing your nose, coughing or sneezing.
  2. Use hand sanitizer if soap and water aren’t available.
  3. Avoid touching your face with unwashed hands, particularly your eyes, nose and mouth.
  4. Avoid close contact with people who are sick.
  5. If you cough or sneeze, use a shirt sleeve or tissue, not your hands. Then, wash your hands again.
  6. Practice Social-Distancing, which means putting at least 6 feet in between yourself and anyone near you in public spaces.
  7. If you must greet others, avoid handshakes or hugs. Opt for waves or an elbow bump. (We like using Mr. Spock’s token hand gesture!)
  8. Keep your work area well sanitized.
  9. If you aren’t feeling well and are experiencing any flu-like symptoms, please restrict your exposure and seek medical attention if necessary.
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