UPDATE 4/20/2020 :: HAVE COMICS – WILL SHIP!

April 20, 2020 at 3:03 pm By:

APRIL 20, 2020

HAHTF-UPDATE

Greetings To ALL Our Reserve And Regular Customers,

Heroes Aren’t Hard to Find continues to operate on a SHIPPING ONLY basis until at least April 29, 2020 as we adhere to the State-Wide Executive Order to “STAY AT HOME”.

In the meantime, WE CAN SHIP RESERVE BAGS, COMICS, GRAPHIC NOVELS, COMIC SUPPLIES & MORE!

Send us your want-lists, schedule shipping and more at any time:
[email protected] 

We understand that everyone’s lives and budgets are in flux at this time. 

DISCOUNT20

In an effort to continue paying our employees, and to ease the financial commitment of maintaining your Reserve-Bag, we are offering our current RESERVE CUSTOMERS a 20% DISCOUNT on orders!

We are happy to ship reserve bags during this time! All orders over $50 will receive FREE SHIPPING, and orders under $50 will ship for $5/$8/$12 depending on weight.

We have been reaching out to our reserve customers over the past few weeks to offer shipping options for items currently on hold. If you are a reserve customer and we have been unable to contact you due to outdated contact information, we ask that you please give us a call or send us an email so that we can keep your information current.

New Releases are suspended until further notice per our distributer, Diamond Comics, so reserve bags will not be collecting new items until further notice.

WHAT’S IN STORE?

We have an immense stock of comics, back issues, trades, hard-covers and comic-supplies available! We can assist you with recommendations for new titles to try, digging for back-issues, and more! If you have a want-list of comics, now would be a great time for us to look through our warehouse to fill in those gaps in your collection! We will post stories and items on our Instagram and Facebook pages regularly during this time, so if you don’t already follow us on those platforms, there is no time like to present to follow us!

If you have comic and graphic novel recommendations you would like to share with us on Instagram and Facebook, please tag us!! @heroesonline and use the hashtag #HeroesCustomerPick.
We will then share your recommendations in our stories!

SHIPPING INFORMATION:

We are happy to SHIP items to anyone who would like make those arrangements in advance.
We will need you to help us organize the following:

  1. Please call our store at 704-375-7462 between the hours of 10am-6pm, or email us at [email protected] with a list of books you would like us to ship to you.
    You can find the last 5 weeks of New Releases on our website here: http://www.heroesonline.com/new-releases/, if you need recommendations!
  2. If you would like to order comic-collecting supplies (ie: Comic Boxes, Bags, Boards, etc) to have shipped, we can do that too!
    In order to SHIP supplies, comic storage boxes MUST be ordered in bundles of at LEAST 10.
    Bags and boards can be ordered in any quantity.
    Supplies are subject to shipping freight and do not qualify for free shipping. You can find our supply options listed here:
    http://www.heroesonline.com/supplies/
  3. Orders of $50.00 or more SHIP FOR FREE (excludes supply orders).
  4. Orders under $50.00 ship for $5/$8/$12 depending on weight
  5. We will invoice your email order to process credit card payment and shipping.
  6. If you would prefer to make payment via PayPal, we can arrange that as well. Please call or email for details.
  7. Please make sure that we have your complete and correct shipping address.

We will fulfill and ship requests as quickly, safely and efficiently as possible (same day whenever possible!). We appreciate your patience while we prepare orders.

DOING OUR BEST:

We care about the well-being of ALL of our customers and staff and are doing everything in our power to keep everyone safe and healthy during this time.
We will continue to fulfill orders*, and supply wish-lists in the meantime with the following precautions being taken by our staff:

  1. Even though we are not open to the public, we are still disinfecting surfaces several times an hour with antibacterial wipes and sprays.
  2. We have hand sanitizer on-hand and our employees sanitize and wash their hands as frequently as possible with hot water and antibacterial soap.
  3. Any staff member who has a cough, sniffle, temperature, or is feeling generally unwell, will stay home and avoid contact with others.
  4. We are reviewing CDC recommendations daily and will adjust any procedures as necessary.

*During this time the amount of product we order for stock may be adjusted to meet demand.
Once regular shipments resume, we will continue to order enough product to cover our subscribers and any requests made in advance. If we are sold-out of a title you are looking for, we may be able to reorder those items. Please let us know if you are missing a title you wanted to pick up. If you are aware of a title that will be coming out over the next several weeks/months that you would like to reserve, we ask that you please request those items in advance if possible so that we might have the best opportunity to fulfill your want-list.

We are also utilizing this time to install a new Point-Of-Sale system in our store. We are contacting our Reserve Customers to make sure that we have their current contact information and to verify the status of their Reserve Bags going forward. If you are a Reserve Customer, and you have not heard from us, please give us a call or send us an email to ensure we have your best information on file!

Asterix Coronavirus

REGARDING UPCOMING EVENTS:

POSTPONED: FREE COMIC BOOK DAY – May 2nd: Festivities planned for Free Comic Book Day on May 2nd have been postponed until further notice. We will keep you up to date on any developments!

HEROESCON 2020 – June 19-21: We are monitoring current events and recommendations very closely and will do whatever is necessary to ensure the health and safety of our Guests and Attendees. We will adhere to any and all CDC protocols and make any adjustments necessary. Keep us on your calendar for June 19-21 until further notice!

The following are basic precautions recommended by the CDC:

  1. Clean your hands often. Wash with soap and water for at least 20 seconds, especially after being in a public place, blowing your nose, coughing or sneezing.
  2. Use hand sanitizer if soap and water aren’t available.
  3. Avoid touching your face with unwashed hands, particularly your eyes, nose and mouth.
  4. Avoid contact with people who are sick.
  5. If you cough or sneeze, use a shirt sleeve or tissue, not your hands. Then, wash your hands again.
  6. Practice Social-Distancing, which means putting at least 6 feet in between yourself and anyone near you in public spaces.
  7. If you must greet others, avoid handshakes or hugs. Opt for waves or an elbow bump. (We like using Mr. Spock’s token hand gesture!)
  8. Keep your work area well sanitized.
  9. If you aren’t feeling well and are experiencing any flu-like symptoms, please restrict your exposure and seek medical attention if necessary.
  10. Cover your face with a mask or cloth face covering if you must go out in public.

We hope you are all staying well, staying home, and taking care of yourselves!
Please be kind to one another. Look after each other, your family, friends and neighbors.
We will get through this, and we look forward to seeing you all again VERY SOON!

– Your Friends at HEROES AREN’T HARD TO FIND

Spock-Says-Wash-Yo-Hands

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