SAFE SHOPPING UPDATES :: INCREASING CAPACITY, STILL WEARING MASKS
FRIDAY, MAY 14, 2021
SAFE SHOPPING GUIDELINES
People are getting vaccinated which is a TREMENDOUS STEP in the right direction!
Things are slowly inching back toward some degree of “normal”,
or at least toward a “new normal”.
Almost everyone on our staff has been vaccinated,
and we encourage you to do the same!
We are as excited as anyone to get back to that sweet pre-pandemic life, but we will continue to observe the following safety precautions as we begin to ease up on restrictions within our store.
We understand that Governor Cooper lifted the Mask Mandate for North Carolina earlier today.
However, at this time, we would like to exercise caution before we lift the mask requirement in our store.
Heroes will continue to maintain the following Safety Protocols for a safe shopping experience!
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- We ask that EVERYONE (including staff) continue to wear a mask while shopping or working inside of our store.
Even if you’re only coming in for ONE ITEM.
No mask = NO ENTRY.
If you do not have a mask, one can be provided to you. We understand some of you will not want to wear a mask and, while we understand that is your personal preference, you will not be permitted in our store without a mask at this time.
We appreciate your patience, understanding and consideration for everyone’s safety at this time. If you do not want to wear a mask, or if you would prefer not to come inside the store until we have lifted our mask policy, we are happy to arrange shipping for books.)
- We have increased the capacity of our store to 30.
This number includes employees.
We will increase this number toward “Full Capacity” over the next few weeks as long as there are no surges in COVID cases in our state.
- We will continue to provide hand sanitizer for you to use upon entering and exiting the store.
- Please be respectful of social distance while in our store.
Please be courteous to your fellow customers and try to allow for at least five feet of distance between yourself and others. Let’s face it, it’s just GOOD MANNERS.
- We will continue to sanitize and wash our hands as often as possible.
- WE ASK THAT ANYONE WHO FEELS UNWELL TO PLEASE STAY HOME. (This includes our staff!)
We can ship to anywhere in the United States and are happy to arrange a safe transaction for you! Just let us know!
- WE CAN SHIP!!
We can ship to anyone, anywhere! If you’d like to send a Christmas Gift to a family member in another state, we can ship directly to them!!
- OUR HOURS UNTIL FURTHER NOTICE:
Monday-Tuesday & Thursday-Saturday: 10am-7pm
Wednesday: 10am-9pm
Sunday: 1pm-6pm
- We will keep you posted to any changes to our guidelines as they happen.
Please follow us on social media (Facebook, Instagram, Twitter) or sign up for our Newsletter for regular updates! Please feel free to call us at 704-375-7462 or email us at [email protected] with any questions!
We appreciate your business and continued support!
– Your Friends at HEROES AREN’T HARD TO FIND
SHIPPING INFORMATION:
We are happy to SHIP to anyone who would like make those arrangements at this time.
Here’s how to arrange that:
- Please call our store at 704-375-7462 between the hours of 10am-6pm, or email us at [email protected] with a list of books you would like us to ship to you.
You can find the last 5 weeks of New Releases on our website here: http://www.heroesonline.com/new-releases/, if you need recommendations! - Shipping costs are based on weight.
- If you would like to order comic-collecting supplies (ie: Comic Boxes, Bags, Boards, etc) to have shipped, we can do that too!
Supplies are subject to shipping freight. You can find our supply options listed here:
http://www.heroesonline.com/supplies/ - We will invoice you via email for payment.
- If you would prefer to make payment via PayPal, we can arrange that as well. Please call or email for details.
- Please make sure that we have your complete and correct shipping address.
- Enjoy your order!!